The importance of personality and the direction of companies

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By CAPosts 22 November, 2020 - 07:00am 30 views

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(Expansion) - "Without a defined course we will never reach our destination": Anonymous. Human beings need to develop our personality over time, it starts with our childhood, the values we learn in family, school, with friends, in what we read, and so on. In reality, this process never ends, we must always be open to detect areas of opportunity in ourselves, of our mistakes and successes, in the criticism or constructive advice of a good friend, a family member; we must have the ability from day to day to seek to be better human beings, in all our facets, as children, parents, brothers, friends, businessmen, partners, among others.

To achieve this, we must start from a series of "parameters" in our life, that although we must be flexible in our thinking, our actions must be attached to them; They are the set of basic values in each one, our way of seeing things, situations, how to react within the limits of all these "parameters" We choose how to think and act, what to give time in our mind and what not, to the approach with which we see things, as a big problem or a challenge to overcome, to speak badly of people or respect them as they deserve. The same happens in companies, the main elements of the "personality" that we want to develop over time must be clearly defined. These are grouped in the mission, vision, values and a code of ethics, which must be very well thought out, clearly determine what we want to include and also what we do not want, each word must be well thought out and have a meaning that is understandable . The reality is that most companies only contemplate this when they have to develop their website, and write on it only what sounds like people are going to like it, but they do not make it their own, they do not promote it on the website. training of your work team, in decision-making, in meetings, in dealing with clients, and so on. We go by parts: Mission: it is a statement of why the company exists, what it seeks to achieve over time, for whom or who work. Vision: it is to describe the way to achieve the mission, the elements that make it up and the main strategies or ways of operating the company. Values: are those that are sought to promote in the actions of the company. Code of Ethics, clear statement on the principles and positioning, which the company endorses in its actions, sexual and / or labor harassment; Those related to customers should be included, among the work team, the relationship with suppliers, the competition, corporate governance, among several others.

Together, the mission, vision, values and the code of ethics, if they are developed well, in coherence with each other, if they are given the appropriate value within the company, are made known to everyone, made public, promotes constant training on the importance of these issues in each company, the way to achieve it will be much easier; together, they set the course for us where we want to go and how to get there. And consistency in its application must be at all levels, starting with the partners in the shareholders' meetings, the directors, the work team in all hierarchies, in all of them. It is not enough to just make them known, communication channels must be established so that any person, internal or external to the company, can report the violation of these, which they can do anonymously or not, depending on their preference. Once this complaint or complaint is received (preferably by people at the highest level), it should be seriously analyzed with a group previously selected and known to all (ethics committee, it may be), the merits of the complaint, as well as the corrective measures that proceed, which can be from a wake-up call, the separation of the organization to a legal claim; and respond to whoever reported. If you still do not have these, here are some tips: 1.- Get together in a multidisciplinary team that involves the founders and / or partners, members of the work team and counselors to talk about them. 2.- Take the time necessary to determine each of these points well, finally they are the ones that will mark the direction and personality of the company, they must be valid over time. 3.- Once defined, carry out open and constant campaigns to make them known to all, include them in training courses and keep them constant, they cannot be learned in a single session. 4.- Establish the aforementioned communication channel. 5.- Something very important, when establishing all this, open thinking in the work team, creativity and communication should be encouraged, but within the defined parameters; it is not that they believe square minds. And for both companies and human beings one last thought: if we do not act as we think, we will end up thinking how we act. I invite you to see an example of what I tell you. Editor's note: Mauricio Hubard is Founder and President of Juntos Financiera , he studied Industrial Relations at the Universidad Anáhuac del Sur, graduated from Harvard Business School in the executive master's degree "Owners, President Management Program, OPM “in generation 34, he is an active member of the Harvard Alumni Association, he has taken various courses at this school related to Microfinance, Corporate Governance, among others; Development of Financial Institutions at the Harvard JFK School of Government, also for Corporate Social Responsibility at Stanford University and ESADE in Barcelona. Write to him at hubardm@gmail.com. Follow him on his Twitter account . The opinions expressed in this column belong exclusively to the author. See more information on this and other topics in the channel Opinion

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