Major websites hit by brief outages

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NBC News 22 July, 2021 - 01:47pm 13 views

A net outage Thursday disrupted service to many major websites and online services including the PlayStation Network, Steam and video game 'Fortnite.'

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Multiple websites went offline briefly across the globe Tuesday after an outage at the cloud service company Fastly, revealing how critical a handful of companies running the internet's plumbing have become. (June 8) AP Domestic

A major internet outage Thursday disrupted many popular websites and online services.

Among the companies reportedly facing at least some online disruption were UPS, FedEx, airlines Delta and Southwest, financial sites Charles Schwab, US Bank and Fidelity, HBO Max, Costco, EA, and tech companies Amazon, Google, and Microsoft.

Game services including the PlayStation Network and Steam PC gaming store site were also affected.

A note on the Downdetector.com site said, "Reports indicate there may be a widespread outage at Akamai, which may be impacting your service."

Headquartered in Cambridge, Massachusetts, Akamai is one of only a few major content delivery networks including Amazon, Cloudflare and Fastly. A major disruption at Fastly in June affected a slew of sites including Amazon, Google, Reddit, Twitch, USA TODAY, CNN, The New York Times, the Financial Times and the U.K. government website.

Content delivery networks, or content distribution networks (CDNs), store popular content – think TV episodes or movies on Amazon, Netflix or Disney+ – at data centers around the globe so users can access them more efficiently. So net disruptions can disrupt consumers' ability to stream content.

On its Twitter page, Akamai posted about 12:45 p.m. ET that it had "implemented a fix for this issue, and based on current observations, the service is resuming normal operations."

We have implemented a fix for this issue, and based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

That came after an earlier post that "Akamai is experiencing a service disruption. We are actively investigating and will provide an update in 30 minutes."

Akamai is experiencing a service disruption. We are actively investigating the issue and will provide an update in 30 minutes.

Akamai also posted that the outage was not the "result of a cyberattack on the Akamai platform."

We are continuing to monitor the situation and can confirm this was not a result of a cyberattack on the Akamai platform.

Soon after Akamai issued its update, ThousandEyes posted its analysis of the situation. "Though brief, the scope of the outage impacted many sites and applications ranging from gaming sites to major banks, airlines and more that leverage the Akamai CDN service," the cloud intelligence firm said.

According to ThousandEyes, the disruption affected Akamai's Edgekey DNS (Domain Name System) service – think of it as a virtual switchboard operator that connects your request from a browser or other net device – preventing users from reaching desired sites, stored on Akamai's content delivery network.

"DNS is a critical first step in reaching a web property and while Akamai’s CDN service does not appear to have been impacted, it was unreachable for many users during the incident," it said.

From ~8:38am PT - 9:45am PT, Akamai’s Edgekey DNS service—a critical dependency to direct users to its CDN edge—suffered an outage that prevented users around the globe from reaching its customers’ sites. pic.twitter.com/5VUo8y2aih

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Massive internet outage: FedEx, Delta and McDonald's go down

CNN 22 July, 2021 - 06:11pm

Updated 3:08 PM ET, Thu July 22, 2021

Widespread Outage Disrupts Major Retail, Financial, Travel, Olympic Websites Worldwide

NBC New York 22 July, 2021 - 06:11pm

A widespread disruption caused severe outages for some of the world's biggest websites on Thursday afternoon - and it was all caused by a software update gone horribly wrong.

DownDetector.com showed a sharp and simultaneous spike in outage reports for prominent travel, retail, financial and gaming websites globally. In most cases, the spike in outage reports appeared to start around 11:40 a.m. ET.

Even the Tokyo Olympics website and app were reported to be intermittently down, just hours before the Opening Ceremony.

Some municipal governments reported disruptions to 911 service as well in places like Illinois and Virginia.

Akamai, which operates one of the world's largest and most crucial content delivery networks, reported a problem with its service at about 12:10 p.m. ET. Many partners, including Britain's National Health Service, specifically cited that disruption as a cause of the outage.

At 12:47 p.m. ET, Akamai tweeted that it had implemented a fix and that systems were returning to normal. The company later confirmed that the outage was not the result of a cyberattack - but rather, a bad software update that disrupted the DNS system, which directs users to websites.

"We apologize for the inconvenience that resulted. We are reviewing our software update process to prevent future disruptions," the company tweeted.

The outages did not appear to have any operating impact on the Tokyo Olympics, where competition was already underway ahead of the Opening Ceremony on Friday.

The internet outage that took down several major websites seems to be fixed

CNBC 22 July, 2021 - 06:11pm

Several major websites briefly went down Thursday in a widespread outage linked to content distribution network Akamai.

By about 12:50 p.m. ET, Akamai said it fixed the issue and the service seemed to be back to normal. The company later said on Twitter that the issue was caused by a software update that triggered a bug. It confirmed the incident was not a result of a cyber attack on its platform. Akamai said the disruption lasted for "up to an hour" and apologized for the inconvenience.

Akamai, whose operation helps data move around the internet, said on its website earlier Thursday that it was investigating "an emerging issue with the Edge DNS service."

Oracle had also pointed to Akamai as the source of the issue, which impacted some Oracle cloud properties, but it said resources within its own cloud service were not affected.

The Domain Name System is like a phone book for websites. The technology figures out the right IP addresses to use when people try to go to individual websites. The Edge DNS service from Akamai takes care of this work for apps and websites and protects against distributed denial-of service, or DDoS, attacks.

Delta Air Lines, British Airways, Capital One, Go Daddy, Vanguard, UPS, LastPass, AT&T and Costco were among the websites loading slowly or showing "DNS failure" Thursday afternoon.

The outage caused some real-world disruptions. For example, Delta customers could not use the airline's website or app to check into flights until Akamai fixed the problem.

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UPDATE: Websites starting to come back online; dozens down for an hour

CBS46 News Atlanta 22 July, 2021 - 06:11pm

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ATLANTA (CBS46) — A massive internet outage is affecting some of the biggest companies in the world, including Delta Airlines.

The outages started Thursday morning and were down for the better part of an hour.

Some of the affected sites have started to come back up slowly and surely.  Delta, which appears to be back up now, posted a statement at the top of their website that said:

Several other sites posted messages on their landing page in the middle of the outage. Based on research from CBS46, here are the websites that have been affected:

At this time, it is unclear as to what caused the outage. CBS46 has attempted to call several of these companies, but has yet to receive a response. 

A sweeping internet disruption on Thursday briefly took out a wide range of major corporate websites — from FedEx and Delta Airlines to HSBC a…

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Popular websites and apps suffer outage that is fixed after approximately 90 minutes

PhoneArena 22 July, 2021 - 01:07pm

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