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The New York Times 29 June, 2021 - 09:00am 32 views

Did Snapchat fix the crash?

Snapchat releases iOS app update to fix crashing issue Snapchat said it has released an update to fix its app for iPhones after users on social media reported repeated crashes. ... In a statement on Twitter, Snapchat said it has released an update fixing the problem. Initial reports of outages surfaced just after 7 a.m. USA TODAYSnapchat releases iOS app update to fix crashing issue

The app was crashing on launch

Before updating to the latest version, 11.34.1.35, the app would give me a message that something went wrong, before crashing to Springboard on my iPhone 12 Mini. Now, I’m no longer getting the error, and have successfully been able to send a Snap.

This is what the bug looked like when it was present:

Oh snap pic.twitter.com/yC2BKjhzmw

The Snapchat Support Twitter account hasn’t yet tweeted about the fix (despite having a pinned tweet talking about the bug), but Snap’s SVP of Product has tweeted about the issue being fixed. Both myself and one of my co-workers tested the update, and it fixed the crashing issue for both of us.

If your phone isn’t automatically downloading the update, you can grab it yourself by going to the App Store, tapping on your profile picture in the top right corner, and pulling down to refresh. Any available updates should appear, and you can download them. If you turned off Auto-update to avoid the bugged version, you can turn it back on by going to Settings > App Store, and then toggling App Updates on under Automatic Downloads.

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Read full article at The New York Times

Snapchat keeps crashing after Apple iOS iPhone update

Fast Company 29 June, 2021 - 02:32pm

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And as complaints poured in on Twitter, the company’s reply at 9:17 a.m. ET was to “Hang tight, we are looking into it and working on a fix!”

According to AppleInsider, the app’s latest iOS update version 11.34.0.35 on June 28, which was supposed to have “bug fixes,” may be to blame. The report noted:

“While it is unknown exactly when the patch will be available in the App Store, given it has to pass through the App Store review process to do so, it is likely that the major app may be fast-tracked through the review itself. If so, the updated version could arrive fairly soon.”

For now, those face filters will just have to wait.

Lydia Dishman is a reporter writing about the intersection of tech, leadership, and innovation. She is a regular contributor to Fast Company and has written for CBS Moneywatch, Fortune, The Guardian, Popular Science, and the New York Times, among others.

Why Does Snapchat Keep Closing? Users Are Not Happy and Want a Fix

Distractify 29 June, 2021 - 02:32pm

Jun. 28 2021, Published 12:55 p.m. ET

Social media is a tool designed to make our lives easier. However, since it is a form of technology, it can sometimes come with a slew of glitches. As many people count on various social media apps to conduct business or simply keep in touch with friends, these issues can hinder the user experience. Now, Snapchat is currently feeling the heat.

Over the last few days, many have flocked to Twitter to share that Snapchat is not working properly. After attempting to post a snap or send a message, users have found that the app closes out on their device. If this is happening to you, you’re not alone. But, it’s important to know what’s causing the issue and how it will be fixed. Get comfortable as we give you the lowdown. 

One of the joys of Snapchat is being able to send a quick video or message without the fuss. And while many users never put much thought into the process, things have quickly changed in light of recent glitches. 

PiunikaWeb shares that Snapchat is currently going through some technical difficulties. Users have shared on Twitter that after they installed a new update for the app, Snapchat started to act wonky.

As a result, many believe that the recent update is nothing more than a bug that has caused the app to close them out upon opening.

Not to mention, one user even provided proof of what was going on with the app on her iPhone. 

In the short video, user @gracelandkelly shows that upon clicking on the app, she is brought to the general snap screen. But within seconds, she is quickly booted from the app.

The outlet shares that this Snapchat glitch is only affecting iOS devices such as iPhone XS, XR, and others. So, Android users appear to be in the clear. 

After many Snapchat users shared their grievances about the app on social media, Snapchat Support quickly stepped in to share updates via Twitter.

“We're aware of an issue with the latest version of Snapchat available in the App Store,” Snapchat Support tweeted. “Hang tight, we are looking into it and working on a fix!”

We're aware of an issue with the latest version of Snapchat available in the App Store. Hang tight, we are looking into it and working on a fix!

Snapchat Support has yet to give insight into what exactly is causing the problem, but users want answers. Not to mention, Snapchat Support has remained tight-lipped on when the issue will be resolved.

The app is well-known for fixing bug issues rather quickly, so users are hoping that will be the case this time around. And since it seems that this issue is affecting a plethora of users, it’s safe to say that the app is acting fast to undo the problem.

Regret updated 🤦🏻‍♂️ https://t.co/my2DEI7qOL

As you can imagine, this has left many users to harshly criticize the app — especially since this is not the first time Snapchat has experienced glitches. Back in March 2021, Snapchat users were complaining of the app logging them out

So, hopefully, the app can keep glitches at bay in the future. 

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Snapchat Aware of Latest App Store Update Causing App Crash, Promises Fix Soon [Updated]

MacRumors 29 June, 2021 - 02:32pm

Snapchat users on previous versions of Snapchat for iOS should be clear of any app crashes. For users impacted by the latest update, be sure to keep the app up to date by periodically checking the ‌App Store‌ for any updates or by enabling automatic ‌App Store‌ updates within Settings.

Update: Snapchat has released an updated version of its app on the ‌App Store‌ that solves the crashing bug.

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Panic over — Snapchat for iPhone is working but you need to download an update

iMore 29 June, 2021 - 02:32pm

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Yesterday was a tough day for iPhone owners who enjoy their Snapchat time. Users found that Snapchat wouldn't work after downloading the most recent update from the App Store. There was no workaround and no fix in sight. But panic not, because Snapchat's back!

Snapchat announced that the problem was fixed in a tweet but you're going to need to download another new update to get everything back up and running. Snapchat promises this one will work, though!

The issue has been resolved. If you're still having trouble, please manually update to version 11.34.1.35 in the App Store 👍

Snapchat wasn't particularly forthcoming in the release notes, but a simple "Bug fixes" will have to suffice.

The previous update, version 11.34.0.35, caused the app to crash on launch which obviously put a dampener on proceedings for people keen to share photos of their outfits and lunch — or whatever it is people do with Snapchat these days. It isn't clear exactly what went wrong with the previous update or why it wasn't caught by Snapchat's own testing and beta process, but it isn't the first time an app update has broken things completely and it won't be the last, either.

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Don't update the iOS Snapchat app until it's fixed [u: fixed]

AppleInsider 29 June, 2021 - 02:32pm

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Snapchat is warning iPhone users that the version of the messaging app available in the App Store has a problem, and is something the company is trying to solve.

Snapchat last updated its iOS app in the App Store on June 28, with the version 11.34.0.35 update adding a number of "bug fixes" to the messaging tool. However, the maintenance release has gone wrong for some users.

A number of Snapchat users claim the app automatically crashes to the iPhone Home Screen whenever it is opened. It is unclear what is triggering the crash, but it occurs just after the camera feed becomes visible.

Snapchat's support teams posted to Twitter on Monday that it is "aware of the issue," warning users to "Hang tight, we are looking into it and working on a fix!"

While it is unknown exactly when the patch will be available in the App Store, given it has to pass through the App Store review process to do so, it is likely that the major app may be fast-tracked through the review itself. If so, the updated version could arrive fairly soon.

Update, 7:23 p.m. Eastern: Snapchat reports the issue has been fixed. Users who continue to see problems are instructed to manually update their app to version 11.34.1.35.

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Snapchat's broken on iPhone but the company says it's working on a fix [Update]

iMore 29 June, 2021 - 02:32pm

Grab AirPods Pro for just $190 on Prime Day!

Update, June 28 (9:00 pm ET): Snapchat says that it has fixed the issue.

Fans of the Snapchat photo social network are finding that the recently updated app no longer works and it's causing quite the frustration. The problems began after users updated to version 11.34.0.35 of Snapchat, downloaded from the App Store.

For most people, it seems the issue is straightforward as Snapchat crashing completely on launch, making the app impossible to use.

The good news is that Snapchat is aware of the issue and that it's working on finding a solution, although we don't know when that will be rolled out. It's possible it will need to work its way through the App Store, likely as an expedited review.

We're aware of an issue with the latest version of Snapchat available in the App Store. Hang tight, we are looking into it and working on a fix!

For now, anyone who hasn't updated to version 11.34.0.35 of Snapchat should probably hold off. The older version seems to be working just fine.

Things like this can happen to even the best iPhone apps, but it's always a wonder how it happens. These updates are tested before being rolled out to the App Store and users at large, after all.

Snapchat has announced that it has resolved the issue affecting many of its users earlier today. The company said in a tweet that, if you are still experiencing issues, manually update the app in the App Store to version 11.34.1.35.

The issue has been resolved. If you're still having trouble, please manually update to version 11.34.1.35 in the App Store 👍

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[Update: Fixed] Snapchat for iOS repeatedly crashing for many users, fix coming soon

9to5Mac 29 June, 2021 - 02:32pm

Update 5:15 pm PT: Snapchat says this issue has been fixed and that users should manually update their Snapchat application through the App Store. Original story below.

Snapchat users have been widely reporting app crashes since installing the latest version of the app released through the App Store. The company acknowledged the issue with a post on Twitter today, promising that it is already working on the fix.

The influx of complaints correlates to the release of version 11.34.0.35 of the Snapchat application, which was pushed out less than one day ago. According to many users, the Snapchat application will immediately crash upon being opened, and no fix is currently available.

Snapchat acknowledged the issue in a post on Twitter this morning, saying that it is working on a fix that will be released to the App Store soon:

“We’re aware of an issue with the latest version of Snapchat available in the App Store. Hang tight, we are looking into it and working on a fix!

Snapchat generally releases new updates to the App Store on a weekly basis, many of them focused simply on bug fixes and performance improvements. We should expect an update to come sooner than next week, however, with a fix for this crashing issue.

Snapchat users on Twitter are very frustrated with this bug, primarily due to the app’s focus on maintaining daily “streaks” of sending Snapchats to people. If the app crash lasts longer than 24 hours, it could cause Snapchat users to lose their streaks entirely.

In the meantime, users should avoid installing version 11.34.0.35 of the Snapchat app, if they haven’t already, and be on the lookout for a newer release to hit the App Store. We’ll be sure to update this story once Snapchat has rolled out an update, but unfortunately there is no timetable.

Have you experienced any issues recently with the Snapchat for iOS app? Have you discovered any workarounds for the crash? Let us know down in the comments!

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Chance is an editor for the entire 9to5 network and covers the latest Apple news for 9to5Mac.

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[Updated] Snapchat app crashing on iPhone after the latest update

PiunikaWeb 29 June, 2021 - 02:10pm

In the past hour or so, many Snapchat users from around the world have taken to social platforms such as Twitter to report that the app keeps crashing on their iPhones.

iPhone users say that after they installed a new update the Snapchat app began crashing upon opening.

The current version history on Apple’s App Store indicates that the app last bagged an update on June 21 as version 11.33.0.35.

This suggests that the details of the latest update are yet to be added. Nevertheless, here are some reports from users for reference.

(Source)

Snapchat’s newest update has done nothing but crash Snapchat everytime I try to open it. Please fix this (Source)

@snapchatsupport updated snapchat and now it crashes everytime I try to open the app. I’ve uninstalled and reinstalled it too (Source)

Hey since the latest update on iPhone XS Max, the app won’t load up anymore! What’s going on? 😭 (Source)

Some iPhone users have even shared video proof of the app crashing on the device. Here’s one such example:

As you can see, upon launching the app, all users can see is the main page of the app for a split second before it crashes.

Further, the Snapchat app is only crashing on iOS devices such as the iPhone XS, XR, and others as there aren’t any reports of the problem from those in the Android camp.

Snapchat support was quick to catch on to the reports and responded to a user’s complaint that they’re looking into the problem.

(Source)

The app’s support team didn’t share any ETA for a fix, however, considering that the problem appears to be affecting users on a large scale, it shouldn’t be long before it’s addressed.

As usual, we’ll keep tabs on the situation and will post an update once we come across any further information.

That said, an individual says that there’s no problem with the beta version of Snapchat for iOS devices. So, you can try signing up as a beta tester to use the app without any hassle.

if you install snapchat beta it wont crash (Source)

Do note that you may run into other issues with the beta version but at least you’ll be able to use the app. Well, hopefully.

07:06 pm (IST): Snapchat has published an official statement on Twitter acknowledging the iOS app issue, urging affected users to hang in there as devs work to fix it asap.

(Source)

I've been interested in tech for as long as I can remember. And I used to be a Windows Phone enthusiast. When I am not writing about tech, I'm on the couch playing games with my squad. Oh, I also play the guitar and drums.

Apple’s Strategy Bends the World

The New York Times 29 June, 2021 - 11:30am

How Apple’s business tactics, partly driven by fear, affect the rest of us.

I’m going to put Apple and other technology giants on the therapist’s couch: To understand their motivations and actions, it’s helpful to examine their vulnerabilities.

I’ve been surprised this year that Apple mostly hasn’t budged as regulators and some app companies complain loudly about the downsides of the app system that Apple created more than a decade ago. The gripe essentially is that Apple abuses its control over iPhone apps to impose unfair fees and complexities on app developers. That’s the claim in a lawsuit that Epic Games, the maker of the Fortnite video game, has pending against Apple.

Apple says that it is right to exercise control over apps and collect commissions for some things that we do on our phones. But there’s also something else at work: fear.

Connecting the dots between Apple’s business predicaments and its choices helps us understand why the company does what it does — and by extension how those actions affect everyone, whether we own an Apple device or not. Apple’s strategy bends the world.

Why should Apple be worried? It is wildly successful and has so much cash that … well, corporate employees sit in desk chairs that might cost more than your sofa. Or your car.

But the reality is that sales of smartphones will probably never again have a growth spurt like the one in the 2010s that made Apple a superstar. Smartphones have become a necessity of modern life in many countries, like refrigerators, but there are fewer potential first-time smartphone buyers every year, and people are waiting longer to replace phones they already own.

(I’ll acknowledge that Apple has sold a bunch more iPhones and other devices recently. We’ll see if that’s lasting, or a pandemic-related blip.)

Apple and lots of people who keep tabs on the company don’t think it’s a problem if Apple has a harder time selling more iPhones each year. Instead, the company has shifted its strategy to make more money from the gadgets that we have in our homes and pockets — in the form of app downloads, subscriptions like Apple Music, AirPods headphones and other Apple products or services connected to company devices.

It’s a smart strategy that’s working very well, but also one born of necessity now that the peak smartphone era seems to be over.

There’s also a long shadow cast by Apple’s need to become more than the iPhone company. Would Apple, for example, be more willing to reconsider aspects of the app store if it weren’t so reliant on generating money from sources other than iPhone sales? And how much are Apple’s tactics changing all of the technology that we use?

The Vox writer Peter Kafka recently wrote that Facebook decided to start newsletters that people read outside of Facebook’s apps in part to avoid paying the fees that Apple demands from digital subscriptions sold inside its iPhone apps. The billions of people who use Facebook are affected by Apple’s strategy to squeeze more cash from apps.

Companies have also said that they felt forced to charge people money in their iPhone apps because of Apple’s rules. In short, those apps might be worse for users, because of Apple’s strategy shift.

It’s not unusual for the world around us to be shaped by companies’ business models and finances. And sometimes it works in our favor. Microsoft is giving Windows PC users access to more kinds of apps partly because it — unlike Apple — doesn’t need to make money from app fees, and Microsoft wants to thumb its nose at Apple.

We aren’t completely at the whims of big companies’ tactics to make money. But I find it useful to examine the ways that our technology choices are not accidents, nor are they purely driven by what we want.

A win for Facebook in a likely long war: A federal judge said that a Federal Trade Commission lawsuit that wants to break up Facebook lacked too many essential facts to move ahead. The judge told the government to try providing evidence that Facebook meets the legal definition of a monopoly, Cecilia Kang reported. DealBook has an analysis of the opinion from the judge, who also said that more than 40 states had waited too long to bring their own antitrust case.

Related: All of the antitrust investigations and lawsuits against Big Tech companies are terrific for lawyers, Cecilia and David McCabe write. One example: 51 lawyers from 21 law firms have appeared in court related to antitrust cases against Google.

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We want to hear from you. Tell us what you think of this newsletter and what else you’d like us to explore. You can reach us at ontech@nytimes.com.

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